Only for Careseekers! Choose from one of the packages listed below and get connected to any care provider you choose that is listed on CareInx. Go for self-assisted package or hire a dedicated assistant through CareInx to assist in your search.
- Self Assisted Online Search
- Guranteed Contact with up-to 20 Care providers (Nurse / Physio / Doctor / Attendant / Nanny)
- Unlimited access to free connect profiles
- Unlimited access to view profiles
- Validity 30 days
- Dedicated Personal Assistant
- Guranteed Contact with up-to 20 Care providers (Nurse / Physio / Doctor / Attendant / Nanny)
- Unlimited access to free connect profiles
- Unlimited access to view profiles
- Validity 30 days
- 1
What is the difference between Self-assisted and Company-assisted Package
Under self assisted package, you need to search and call caregiving staff by yourself; be it a nuse, attendant, doctor or physio by your own self. It costs less as compared to company assisted package. In company assisted package, CareInx appoints its care expert who assists you in finding the right person for you. They will help you post your care need, do a first level of shortlisting and pass on the contacts / profiles to you for final consideration and closure.
- 2
What is a Connect?
A connect happens when you call somebody listed on CareInx through your registered mobile number and the call got connected. If the call failed, its not counted.
- 3
Can I get a refund after making the payment?
Yes you may. You can always reach out to our customer care support and tell us about the issue you are facing. CareInx team will consider your issue and will decide if the refunds can be processed, partly or fully.
- 4
What is the cost of availing these services?
CareInx charges its platform subscription and connect fee as stated along with the package. Usually, many care providers, doctors and agencies have listed their fee along with their profile. You can always check and negotiate with them on their fees when you engage with them on continued basis.
- 5
I did not hire anybody. Will I be refunded in this case?
No. CareInx will continuously evaluate if you have sufficent profiles as promised near you. If we find that you do not have enough profiles as promised, we can make a case for refund.
- 6
Does CareInx charge commission from Care Providers / Doctors / Agencies whom I hire?
No CareInx does not charge any commissions from the Care Providers.
- 7
Is it secure to make payment via CareInx Website?
CareInx have tied up with one of the most trusted and secure online payment services provider, Instamojo. So, its absolutely safe to make the payments through our platform. CareInx never stores information related to your payment account that can be misused; even by its own employees.
- 8
What other options do I have to make the payment?
You can always call our customer care desk, in case you need assistance in payments. You can do net banking for account to account transfer or you can make payments using UPI, PayTm, Google Pay and other wallets. You can also or can deposit the cash directly to our bank account.
- 9
I have already contacted people I was promised? Can I call more?
Yes. You can always add money to your wallet and you will be charged the money for the additional connect as per your subscription you have bought.
